Introduction
This month, we’re proud to spotlight how Rhino Safety made the switch to Focus’s Managed IT Support — and discovered how simple IT can really be.
Like many growing businesses, they were under pressure to meet higher security standards for larger clients. But the idea of changing IT providers felt like a headache waiting to happen.
That’s where our Safe Launch Plan stepped in.
Watch the video to see how we helped them switch smoothly—with zero downtime, no disruption, and total peace of mind.
Now, thanks to our fast, friendly and stress-free IT support, they enjoy:
Seamless onboarding – a worry-free switch from their old provider
Reliable, secure systems – ready to meet new client demands
Time back to focus – no more IT distractions
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Copilot could soon auto-open in Microsoft Edge
Microsoft is really leaning into AI lately. And its latest idea is to make Copilot open automatically when you launch Microsoft Edge. Right now, if you want to use Copilot in Edge, you must click the little icon in the sidebar. No big deal.
But the auto-open feature would mean Copilot is there, ready and waiting in the sidebar, as soon as you open your browser or start a new tab.
Some people would love this, and some people won’t. But either way, it’s looking more and more like Microsoft wants Copilot to be an everyday part of using Edge.
Another feature being tested is an “Ask Copilot” button in the Settings menu. This would mean if you ever got stuck trying to change a browser setting, for example, you could just ask Copilot for help instead of digging through all the options. If it works well, it could become a great time-saving feature for businesses.
If your team uses Edge, here’s how you could benefit:
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Faster troubleshooting: Something in Edge not working? Instead of searching Google (or calling IT), you could just ask Copilot for help. -
AI on standby: Whether you need help summarising a long article, brainstorming an email, or even writing a quick message, Copilot would always be open and ready. -
Better security: Microsoft is also testing “Scareware Blocker”, an AI-powered feature that helps detect and block scam websites in real time.
It’s hard to say when these updates could roll out, if they roll out at all. Microsoft loves to test features in Edge Canary (its experimental version of Edge), but not everything makes the final cut.
That said, Microsoft has been pushing AI hard, so there’s a good chance this will stick.
Auto-open for Copilot could be helpful if you like AI and want a built-in assistant that’s always ready to go. But if you prefer your browser to be just a browser, then this update might be annoying.
And of course, there’s the question of privacy. Microsoft hasn’t said how this will work yet, but if Copilot is always open, some people might feel a little uncomfortable with that.
If this rolls out, Copilot could become a permanent fixture in Edge, helping you work smarter, troubleshoot issues, and stay safe from scams. If Microsoft considers privacy concerns and gives you the option to turn it off (which is possible), it could be a great new addition.
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Work Smarter
Picture this: You’re drowning in emails, tabs are multiplying like rabbits, and your to-do list is glaring at you. But what if we told you there’s a secret weapon hiding right under your fingertips?
Enter… The Keyboard Shortcuts You’ll Wish You Knew Sooner!
Ctrl + Shift + V
Paste Without Formatting
Tired of messy fonts when pasting into emails or documents? This shortcut pastes plain text—no colours, bolds, or broken layouts.
Works on: Windows (in Google Docs, Word, Outlook, etc.)
Mac: Cmd + Shift + V
Windows + V
Clipboard History (Windows only)
Quickly access everything you’ve copied recently. No more digging around for that lost link or password.
Tip: You may need to enable it first:
Settings → System → Clipboard → Clipboard history → On
Ctrl + F
Find Anything Fast
Whether you’re searching a document, website, or email, this shortcut helps you jump straight to what you need—without scrolling.
Works in: Word, browsers, PDFs, Excel, and more
Mac: Cmd + F
Could automation save you from spreadsheet headaches?
Spreadsheets have been a go-to business tool for decades now. They’re familiar and easy to use (and if we’re being honest, we can all feel like a bit of a genius when we get that one formula to work, right?).
The problem is, 90% of businesses are still relying on outdated spreadsheets to manage important data, even though they’re slowing things down and increasing the risk of errors.
Think about it: How often do you get stuck manually entering data, fixing mistakes, or trying to figure out if you’re looking at the latest version of that important spreadsheet? It’s so frustrating – and you’re not alone.
Research shows that although 82% of businesses have automation on their roadmap, only 43% plan to implement it in the next year. This means that many businesses are still dealing with the same spreadsheet-related headaches, when they could be working much more efficiently.
How could automation help your business?
Instead of spending hours plugging in numbers and double-checking calculations, automation tools can handle data collection, processing, and reporting for you. That means fewer mistakes, less time wasted, and real-time updates that keep everything running smoothly.
Automation tools also come with built-in security features, so you don’t have to worry about who has access to what.
Despite all these benefits, a lot of businesses are hesitant to make the switch. Spreadsheets feel safe and familiar, and change can be intimidating. But sticking with outdated tools is holding you back.
The good news is you don’t have to overhaul everything overnight. Start small. Look at the areas where automation could save you the most time and hassle, like payment tracking, customer data, or reporting.
Once you see how much easier things get, you’ll wonder why you didn’t switch sooner.
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Celebrating Easter at Focus
Easter might have brought a long weekend and a bit of a sugar rush (yes, we all got Easter eggs here at Focus ), but our commitment to supporting your business didn’t take a break.
While many switched off for the bank holiday, our team remained on hand 24/7—because IT doesn’t clock off when the office does.
Whether it’s a critical issue or a quick query, we’re always just a call or email away—rain, shine, or Easter Sunday.
Need IT support that works as hard as you do?
If your business is growing and you need a partner who’s available round-the-clock, let’s talk.
We’re here to make your IT fast, friendly, and stress-free—any time, any day.
Want to know more on how we can support your business 24/7…
… talk to us today
New AI Feature in Notepad: A Handy Tool or Just Hype?
If you thought Notepad was just for scribbling reminders or jotting down quick thoughts, think again.
Microsoft has quietly upgraded Notepad in Windows 11 with a brand-new “Rewrite” feature, powered by ChatGPT—and it’s surprisingly clever.
Here’s what it does:
Highlight any text in Notepad and instantly rewrite it
Choose your tone – from formal to fun
Adjust the length – short, medium, or long versions at the click of a button
Rephrase clunky sentences to make your writing sound smoother
This means whether you’re drafting a quick email, a longer report, or even something more creative, you now have a built-in writing assistant on hand.
Tone Options Include:
Formal – Ideal for professional emails and reports
Casual – For internal updates or relaxed notes
Inspirational – Perfect for pep talks or motivational posts
Humorous – Because who says IT has to be boring?
Even Poetry – Yes, really!
Now for the fine print: Microsoft offers a limited number of free “credits” to try the feature. After that, you’ll need a Microsoft 365 subscription to continue using it without restrictions.
The update is currently available in the UK, US, and Canada, and while it won’t replace more advanced tools, it’s a handy upgrade for anyone who still uses Notepad for everyday tasks—which, let’s face it, is most of us.
And if AI in Notepad isn’t your thing? No problem. You can simply turn it off in the settings.
At Focus, we love tools that help teams work smarter, not harder—and this one’s worth a look. Have you tried it yet? We’d love to hear what you think
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Sponsor Spotlight: LS Dance
We’re incredibly proud to support the talented team at LS Dance, a growing local dance school founded by the inspiring Lauren Strong.
Lauren started LS Dance in September 2022, launching her first classes in February 2023—all at just 20 years old. Now 23, she continues to lead with passion, dedication, and a genuine love for helping young people thrive through dance.
LS Dance runs two weekly classes:
Under 12s – Sundays from 10:00 to 11:00 am
Ages 12+ – Sundays from 11:00 – 12:00 pm
The dancers aren’t just learning moves—they’re building confidence, friendships, and even taking the stage at competitions across the region.
At Focus, we’re passionate about supporting people who put heart into everything they do. It’s a privilege to sponsor LS Dance and celebrate a young leader like Lauren, who’s truly making a difference in the community.
Keep up to date with LS Dance
The post Focus Tech Insider – April appeared first on Focus Technology Solutions.