Cyber criminals are at it again – this time impersonating one of the UK’s most trusted institutions: the NHS.
In recent weeks, we’ve seen a sharp increase in phishing emails pretending to be from the NHS. These scams are cleverly disguised as notifications about vaccine appointments, test results, or health alerts. Some even claim to offer access to priority GP bookings or new vaccine trials.
But don’t be fooled. These emails are fake – and they’re dangerous.
How these scams work
The emails often look incredibly convincing, featuring official logos, NHS-style formatting, and urgent messaging designed to prompt quick action. A common tactic is including links that direct users to a spoofed NHS website, where you’re asked to input personal details, NHS numbers, or even payment information.
Once they’ve got what they want, cyber criminals can use that information for identity theft, financial fraud, or to gain access to business systems.
Why you should be concerned
These phishing emails are bypassing basic spam filters, making them more likely to land in your inbox undetected. With hybrid working still common, and staff juggling work and personal tasks from home, the risk of someone clicking a malicious link increases significantly.
If just one member of your team is caught out, it could compromise your entire organisation’s network.
What you can do
Now is the time to remind your staff – and yourself – to stay vigilant. Here’s how to stay protected:
Be Sceptical of Unexpected Emails
Even if an email looks official, double-check the sender’s address. Does it really come from a genuine NHS domain? If something feels off, don’t click.
Never Share Personal Information via Email
The NHS will never ask for personal details or payment over email. If in doubt, go to the official NHS website by typing the address directly into your browser.
Report Suspicious Emails
Encourage your team to report any suspect messages to your IT department or directly to the Suspicious Email Reporting Service at report@phishing.gov.uk.
Train Your Team
Phishing awareness training is one of the best ways to keep your business safe. Make sure your employees can recognise the signs of a scam – even sophisticated ones.
Use Advanced Email Filtering
Basic spam filters won’t always catch the latest threats. Talk to your MSP about implementing advanced email security solutions that can block these phishing attempts before they reach your team.
Neuways is here to help
Phishing attacks are evolving every day – but so are the defences. At Neuways, we stay ahead of the latest threats so you don’t have to. Whether it’s enhancing your email security or rolling out staff training sessions, we’ve got the tools to protect your people and your business.
If you’re worried about NHS phishing emails or want to tighten up your defences, get in touch with our cyber security experts today. Don’t wait for a breach to take action – let’s stay secure together.