Ratings reflect high-quality care and service
Every year, CMS publishes Medicare Advantage (Part C) and Medicare prescription drug plan (Part D) ratings. Consumers can use the ratings to compare the quality of Medicare plans.
To develop the ratings, CMS considers many areas of care and service. For example, CMS looks at how well health plans keep members healthy and manage their chronic conditions. CMS also considers patient experiences, customer service, patient access, and pharmacy services.
“Kaiser Permanente is proud to be recognized for providing high-quality care and service, which is what our Medicare members expect and deserve,” said Andrew Bindman, MD, executive vice president and chief medical officer for Kaiser Permanente. “We understand our members’ care needs change as they age. We provide a personalized approach that meets each member’s unique needs.”
Kaiser Permanente provides care to more than 1.9 million Medicare members in 8 states and the District of Columbia.
“These ratings underscore the clinical excellence and coordinated care experience provided by our physicians, nurses, clinicians, and front-line staff,” said Nancy Gin, MD, executive vice president of quality and chief quality officer for The Permanente Federation. “Our integrated system enables our primary care and specialty physicians, pharmacists, therapists, and others to work together to ensure the best outcomes for our patients.”
Enrolling in a Kaiser Permanente Medicare health plan
Medicare’s annual enrollment period for 2025 Medicare health plans begins on October 15 and runs through December 7, 2024.
Medicare beneficiaries can learn more about the CMS star ratings and Kaiser Permanente’s Medicare health plans by visiting kp.org/medicarestars.
