Consumer

Recent developments in European Consumer Law: Financial services concluded at a distance in digital age – Go Health Pro

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In 2023, European lawmakers were busy improving the protection of consumers in financial services. In addition to the new Directive 2023/2225 on consumer credit (on which we reported here), the regime distance marketing of financial service was also revamped. The new Directive 2023/2673 on financial services contracts concluded at a distance repeals the current Directive … Read more

Reversed burden of proof under strict conditions to exercise early repayment rights of consumer credit- the CJEU in C-326/22 – Go Health Pro

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Case C-326/22 Z  arose regarding Article 16(1) of Directive 2008/48/EC on consumer credit and the right to early loan repayment, which provides consumers with a right to repay their loan early and to the costs of the loan reduced accordingly. The facts Six consumers assigned to Z their claims regarding 15 consumer credit contracts that were repaid early, who … Read more

Recent developments in European Consumer Law: New action by BEUC: Tamig Temu – Go Health Pro

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We all like a good deal! However, those of us who know (a bit more) about consumer rights and consumer law are aware that cheap goods and services often come at a high price, by infringing our consumer rights. TEMU, the online marketplace that has gained popularity in the EU, has recently came under the … Read more

Recent developments in European Consumer Law: Delays in luggage loading a possible extraordinary circumstance – Go Health Pro

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Recent developments in European Consumer Law: Delays in luggage loading a possible extraordinary circumstance – Go Health Pro

On May 16, the CJEU issued a new judgment on air passenger rights when there is a long flight delay and an airline claims extraordinary circumstances, in the case Touristic Aviation Services (C-405/23). In a given case, the flight was delayed by 3hrs and 49 min between Germany and Greece. The delay was a result … Read more

Recent developments in European Consumer Law: Transparency about online payments even if they are conditional – Go Health Pro

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Recent developments in European Consumer Law: Transparency about online payments even if they are conditional – Go Health Pro

Last week, on May 30, the CJEU gave its judgment in the Conny case (C-400/22) elaborating on the requirement from Article 8 of the Consumer Rights Directive to clearly label an online obligation to pay on a website on a relevant button with the words ‘order with obligation to pay’ (or an equivalent of this). … Read more

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