We all like a good deal! However, those of us who know (a bit more) about consumer rights and consumer law are aware that cheap goods and services often come at a high price, by infringing our consumer rights. TEMU, the online marketplace that has gained popularity in the EU, has recently came under the … Read more
On May 16, the CJEU issued a new judgment on air passenger rights when there is a long flight delay and an airline claims extraordinary circumstances, in the case Touristic Aviation Services (C-405/23). In a given case, the flight was delayed by 3hrs and 49 min between Germany and Greece. The delay was a result … Read more
Last week, on May 30, the CJEU gave its judgment in the Conny case (C-400/22) elaborating on the requirement from Article 8 of the Consumer Rights Directive to clearly label an online obligation to pay on a website on a relevant button with the words ‘order with obligation to pay’ (or an equivalent of this). … Read more
Dear readers, it is with genuine excitement (albeit with some delay) that I type out some thoughts in reaction to a very rich new decision by the CJEU, namely Caixabank and others of 4 July 2024 (C‑450/22). This case is, shockingly but not incredibly, yet another instalment in the floor clauses saga that we have so often written … Read more
This June the CJEU issued two judgments analysing the scope of the application of the ‘extraordinary circumstances’ exception to airlines’ scope of liability for cancelled flights, where cancellation was a consequence of a hidden plane defect. In Finnair (C-385/23) a relatively new plane (5 months old) had a failure of a fuel gauge, which became evident … Read more
