Looking for the best online customer service jobs? If you’re searching for a way to make money from your laptop or are tired of commuting, then an online customer service role might be the perfect fit for you. Online customer service jobs are typically entry-level opportunities that can be done from home. These jobs are… … Read more
Japanese electronics giant Casio has confirmed that a ransomware attack earlier this month resulted in the theft of customer data. Casio first confirmed on October 7 it had been hit by a cyberattack, but at the time did not reveal the nature of the incident that caused unspecified “system disruption” across the company. In an … Read more
Customer reviews play a significant role in shaping the success and reputation of any business because they hold immense power. People learn from them, look for them, and base their buying decisions on them. Positive reviews can lead to more sales, while negative reviews can reduce revenue and cause a business to take a step … Read more
Airtel, India’s second-largest telecom operator, on Friday denied any breach of its systems following reports of an alleged security lapse that has caused concern among its customers. The telecom group, which also sells productivity and security solutions to businesses, said it had conducted a “thorough investigation” and found that there has been no breach whatsoever … Read more
Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty, and how can insurers compete to increase their market share? In this blog, I explore strategies for enhancing customer loyalty and retention, provide forecasts on the evolving risk landscape … Read more
