customers

Cannabis company Stiiizy says hackers accessed customers’ ID documents – Go Health Pro

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Cannabis company Stiiizy says hackers accessed customers’ ID documents – Go Health Pro

Popular Los Angeles-based cannabis brand Stiiizy has confirmed that hackers accessed reams of sensitive customer data, including government-issued documents and medical cannabis cards, during a November cyberattack. In a data breach notice filed with California’s attorney general this week, Stiiizy said it was notified by its point-of-sale processing vendor that an “organized cybercrime group” had … Read more

Allstate Helping Southern California Customers, Communities Recover from Wildfires – Go Health Pro

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Allstate Helping Southern California Customers, Communities Recover from Wildfires – Go Health Pro

Allstate is here to help Southern California customers. Customers can file their claim now: Allstate policyholders affected by the wildfires can file their claim through the Allstate® Mobile app, online, by calling 1-800-54-STORM, or their local agent. Home claims: Customers can use their mobile devices or desktops to share images or live video of their home damage with an … Read more

Meeting customer’s expectations with a TMS – Go Health Pro

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Meeting customer’s expectations with a TMS – Go Health Pro

Top Tips for Hauliers: How technology can help you meet customer needs. ‘Amazon-style’ deliveries have set the bar high with easy on-line ordering, and constant updates during and after delivery.  Hauliers are under increasing pressure to provide a similar consumer-like experience, with more convenience and greater transparency. Fortunately, a TMS can help haulage operators meet … Read more

5 Times Costco Made a Big Change That Left Customers Stunned – Go Health Pro

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5 Times Costco Made a Big Change That Left Customers Stunned – Go Health Pro

Image Source: 123rf.com Costco is known for its exceptional customer service and great deals. It keeps customers coming back for more time and time again. However, the warehouse retailer hasn’t always made decisions that aligned with its customers’ needs or wants. Let’s take a look at five times Costco made a big change that left … Read more

Triple-I Blog | Digital Claims Satisfaction Rises Among Insurance Customers – Go Health Pro

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Auto and home insurers’ investments in mobile app features and refinements have led to a significant rise in customer satisfaction scores, according to the J.D. Power 2024 U.S. Claims Digital Experience Study. The study revealed that overall satisfaction with the auto and home insurance digital insurance claims process is 871 (on a 1,000-point scale), up … Read more

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