ISPs

ISPs fear wave of state laws after New York’s $15 broadband mandate – Go Health Pro

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ISPs fear wave of state laws after New York’s broadband mandate – Go Health Pro

More state bills are expected Morrow told Ars he is concerned about his bill facing opposition from Internet providers, though he noted Comcast already offers a low-cost plan in Vermont that “just needs to be advertised better.” Morrow said he modeled his bill on the New York law and that he is optimistic about its … Read more

ISPs say their “excellent customer service” is why users don’t switch providers – Go Health Pro

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ISPs say their “excellent customer service” is why users don’t switch providers – Go Health Pro

If the FCC leadership wasn’t changing hands, the Notice of Inquiry could be the first step toward a rulemaking. “We cannot ignore these complaints, especially not when we know that it is possible to do better… We want to help improve the customer experience, understand what tools we have to do so, and what gaps … Read more

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